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Terms and Conditions

  1. INTRODUCTION

Welcome to Integrated Pest Control Private Limited (hereinafter referred to as “IPC,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website, www.ipest.in, and the services we offer. By accessing or using our website, you agree to comply with these Terms and Conditions, our Privacy Policy, and any other applicable policies. If you do not agree with these terms, please do not use our website or services.

www.ipest.in is an online platform providing pest control services for Indian households and commercial spaces, including hospitals, warehouses, restaurants, and manufacturing units. Our services include Home Care Packages, Sanitation Services, Bed Bug Control, Bird & Pigeon Control, Termite Control, Mosquito Control, and Disinfectant Services. We aim to provide environmentally friendly, technologically advanced pest management solutions tailored to your needs.

By using our website or services, you agree to:

  • These Terms and Conditions,
  • IPC’s Privacy Policy (available at website),
  • Any other terms updated from time to time.

We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website constitutes acceptance of any changes. Please review these terms periodically.

  1. PRIVACY POLICY

Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data. We encourage you to review the Privacy Policy periodically for updates.

III. UNDERSTANDING OF WEBSITE TERMS

By signing up, registering, or using our services, you acknowledge and agree that:

  1. You have read, understood, and accepted these Terms and Conditions.
  2. You are at least 18 years old and legally competent to enter into a binding contract.
  3. You will provide accurate and complete information during registration.
  4. If you are under 18, you have obtained permission from your parents or legal guardians to use the website, except for monetary transactions, which must be handled by them.
  5. These Terms and Conditions form a legally binding agreement between you and IPC.

If you do not agree to these terms, please do not use our website or services.

  1. CONDITIONS OF USE OF THE WEBSITE
  1. License & Restrictions:
    • IPC grants you a limited, non-exclusive, non-transferable license to use our website and services for personal, non-commercial purposes.
    • You may not:
      • Copy, modify, or distribute any content from the website.
      • Use the website for illegal or unauthorized purposes.
      • Interfere with the website’s operation or security.
  2. Terms of Services & Online Payments:
    • Our services include Residential Pest Control, Bed Bug Control, Termite Control, Sanitization, Bird & Pigeon Control, Mosquito Control, and Lizard Control.
    • You must follow all instructions provided by IPC technicians before, during, and after treatment.
    • Failure to cooperate with IPC technicians may result in the service being deemed complete, with no refunds.
  3. System Requirements:
    • To use our website, you need a compatible device with internet access.
    • IPC is not responsible for issues arising from incompatible devices or incorrect software downloads.
  4. Registration/Sign-Up:
    • You must create an account to use our services.
    • You are responsible for maintaining the confidentiality of your login credentials.
    • IPC may contact you via phone, email, or SMS for service-related communications.
  5. Third-Party Links:
    • Our website may contain links to third-party websites. IPC is not responsible for the content or practices of these websites.
  1. OWNERSHIP & INTELLECTUAL PROPERTY
  1. All content on the IPC website, including text, images, logos, and software, is the intellectual property of IPC and protected by Indian and international laws.
  2. You may not use IPC’s trademarks, logos, or content without prior written permission.
  3. If you believe your intellectual property rights have been violated, please contact us at info@ipest.in.
  1. REFUNDS
  1. Refunds are issued on a case-by-case basis at IPC’s discretion.
  2. Refunds will be processed after deducting applicable taxes and processing fees.
  3. Once a subscription is purchased, it cannot be cancelled or modified.

VII. CHANGES TO TERMS AND CONDITIONS

  1. IPC reserves the right to modify these Terms and Conditions at any time without prior notice.
  2. Changes will be effective immediately upon posting on the website.
  3. Your continued use of the website constitutes acceptance of the updated terms.

VIII. DISCLAIMER

  1. IPC provides services on an “as is” basis without warranties of any kind.
  2. IPC is not liable for:
    • Errors or inaccuracies in content.
    • Unauthorized access to user data.
    • Interruptions in service or website availability.
  3. IPC does not endorse third-party services or content linked from our website.
  1. LIMITATION OF LIABILITY
  1. IPC’s liability is limited to the amount paid by you for the services.
  2. IPC is not liable for indirect, consequential, or incidental damages.
  3. IPC is not responsible for damages caused by user negligence or failure to follow instructions.
  1. CONFIDENTIALITY
  1. IPC will take reasonable measures to protect your personal information but cannot guarantee absolute security.
  2. You are responsible for keeping your login credentials secure.
  3. IPC may disclose your information if required by law or to protect our rights.
  1. INDEMNIFICATION

You agree to indemnify IPC and its affiliates from any claims, damages, or losses arising from:

  1. Your use of the website or services.
  2. Violation of these Terms and Conditions.
  3. Any unauthorized or illegal activities conducted through your account.

XII. TERMINATION

  1. IPC may terminate your account for violations of these Terms and Conditions.
  2. You may terminate your account at any time by contacting IPC.
  3. Termination does not affect IPC’s rights or remedies under these terms.

XIII. GOVERNING LAW AND JURISDICTION

  1. These Terms and Conditions are governed by Indian law.
  2. Any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore.

XIV. GENERAL

  1. Severability: If any provision of these terms is found invalid, the remaining provisions will remain in effect.
  2. Amendments: IPC may amend these terms at any time, and changes will be effective upon posting.
  3. Assignment: You may not transfer your rights or obligations under these terms without IPC’s written consent.
  4. Waiver: IPC’s failure to enforce any provision does not constitute a waiver of that provision.
  1. CONTACT DETAILS OF THE GRIEVANCE OFFICER

For any complaints or concerns, please contact our Grievance Officer:

IPC will respond to complaints within 30 days.