Termite Control Company Checklist: 12 Questions to Ask

Termite treatment is a significant spend and a long-term protection decision, so the choice of provider matters. Quotes can look similar while the work behind them differs greatly. Asking the right questions up front helps you separate careful providers from careless ones.

Use these 12 questions as a checklist.

The short answer

Before choosing a termite control company, ask whether it is licensed and experienced, whether it will inspect before quoting, which method, products and quantities it will use, how it ensures complete coverage, what warranty it provides and how it works, what safety measures and aftercare it offers, and what happens if termites return. Get everything in writing, and compare scope as well as price. A reliable company explains clearly and does not pressure you.

The 12 questions

1. Are you licensed and insured? Ask for documents and registration details.
2. How long have you operated, and do you have references?
3. Will you inspect before quoting? A quote without inspection is a guess.
4. What method will you use? Soil treatment, drill-and-fill, baiting or a combination, and why.
5. Which products and what concentration? Ask for names and safety data sheets.
6. How do you ensure complete coverage? Spacing, depth and records.
7. What area and items does the quote cover? Floors, wood, garden and perimeter.
8. What warranty do you provide? Duration, coverage, conditions and exclusions.
9. What follow-up and inspections are included? Dates and cost.
10. What safety precautions do you take? For children, pets and food, and what you must do.
11. What happens if termites return during the warranty? Response time and process.
12. What documents will I receive? Treatment certificate, product details and warranty.

What good answers sound like

• Clear, specific and willing to put in writing.
• Based on inspection findings, not generic.
• Honest about limits, not promising complete elimination for ever.
• Open about products and safety.

Red flags

• Quotes by phone without inspecting.
• Refusal to name products or share documents.
• Vague warranty terms.
• Pressure to sign immediately or heavy discounts for instant decisions.
• Unusually low prices with limited scope.

After you choose

Keep the quote, certificate, warranty and invoice. Note the follow-up dates, and inspect the work if possible.

When to call a professional

Get at least two or three inspections and compare them using the same questions.

Frequently asked questions

Is the cheapest quote best?

Not necessarily. Check scope, method and warranty.

Should I be present during treatment?

If possible, to see what is done, though you may need to stay out during application.

Do I need a written contract?

Yes, for scope, price, warranty and timelines.

How do I check a company's reputation?

Ask for references, and read reviews carefully.

This guide is part of IPest's complete resource on termite control. For identification help, prevention and treatment options, see our full termite treatment guide for Bangalore.